Index
“It was like making a call on WhatsApp, I walked around the house and described the various rooms to the Casavo team.
”
Alessandro
Hi Alessandro, tell us a little about your old house.
My old house was the first one I bought, bought when I started working and in line with the needs of a guy living with his girlfriend. Then it was As our family grew, our housing needs changed, and the size of the house no longer met our needs. This is precisely why we decided to move house.
Before deciding to sell, have you also considered the rent?
Actually, no, I always thought about selling it, then having made this decision 2-3 weeks before the Covid19 epidemic broke out, for a moment I even thought about giving up everything and staying in my old house: I was afraid of letting people into the house, I canceled all scheduled viewings. Shortly after, however, an opportunity actually presented itself within my own building and I had to make the final decision to sell.
When you approached the sale, was Casavo your first option?
No, initially I posted some ads online. I didn't want to go through a traditional agency because I hadn't had a pleasant experience buying my old house. Furthermore, I work in a bank in the real estate sector, so I partly know how the market works and what the dynamics are.
As soon as I published the ad, I must say I received several responses, but the problem is that in the end, when you sell privately, you expect to receive more decisive and concrete feedback, while often people remain vague and with online ads, in the end, you really waste a lot of time.
What was your first impression of Casavo?
I only came across Casavo later. One day I was on the internet and I saw it. An advertising banner of yours appeared. I had heard your name before, but I didn't really know you. Once I arrived on the site, I tried to understand how your service worked and I said to myself, "Let's try and see." I entered all the information about my property and was contacted a few days later by Gianmarco. Initially, I have to tell you the truth, I was a little skeptical about the process. I didn't believe it was possible to sell a house; usually, people are used to long waiting times and stressful dynamics. Even when I explained the process to my wife, she was amazed at how simple it all could be. Then I decided to do some more research and discovered that Instant Buying has been a huge success in America. It is known that Europe always arrives later, which is why I decided to rely on you and my choice truly turned out to be a winning bet.
You are one of our first customers to have sold a house through our remote viewing app. Do you want to tell us something more?
Once I entered the request on the website, Veronica called me back, who explained how to download the Casavo app and scheduled an appointment for me that same afternoon. At the time of the appointment, I received a call from Gianmarco and we activated the remote viewing procedure through the app. It's It was like making a WhatsApp call. I walked around the house and described the various rooms, it was as if I had people in front of me. Once we had toured the house, we ended the call and I sent you more pictures to give you more details.
There were never any visits from you, after about a week I received the purchase offer and it was Only the appraiser came to verify that everything was in line with what was declared during the online evaluation.
As regards the promise of selling the house in 30 days”, was it respected?
Yes, I would say absolutely yes. There was a week of slowdown, but considering that everything was done during the Covid19 period, I would say it was more than acceptable. Furthermore, there was a lot of understanding on your part towards me: I won't be able to leave home before mid-July, having a family with children makes it impossible for me to organize travel immediately, but I must say that even in this you met my needs, thus allowing me to manage everything more calmly.
Speaking specifically of the offer you received, did it meet your expectations regarding the selling price?
Yes, I had done some research and in general had an idea of what the price of my property could be and your offer was in line with what I had set out to accept.
So can we say that you were satisfied with having sold to Casavo?
Absolutely yes, and I would recommend it. The process with you was so easy that I wouldn't do anything else. When you bring an innovation to the market, you always have to deal with people's initial skepticism, but if the recipe is actually a winner, sooner or later everyone will understand it. Who knows, in a few years we'll all be selling our homes via an app!